Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

PaySense Services collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide PaySense Services with most of the data we collect. We collect data and process data when you:

  • Register online.
  • Use of PaySense Services Payroll SaaS for legal DSP obligations.
  • Voluntarily complete a customer survey or provide feedback.
  • Use or view our website via your browser's cookies.

How will we use your data?

PaySense Services collects your data so that we can:

  • Provide and maintain our Payroll SaaS services in compliance with legal DSP obligations.
  • Contact you via email for service related communications.

If you agree, PaySense Services will share your data with our partner Sending Service Provider Beam for payroll processing purposes.

In addition, your data will be shared with the Australian Taxation Office (ATO) during STP reporting.

When PaySense Services processes your payroll, it may send your data to, and also use the resulting information during payroll processing.

How do we store your data?

PaySense Services securely stores your data using industry-standard security measures and encryption.

PaySense Services will keep your personal data for as long as necessary to fulfill the purposes for which it was collected as mandated by law. Once this time period has expired, we will delete your data securely.

Marketing

PaySense Services would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop PaySense Services from contacting you for marketing purposes.

What are your data protection rights?

PaySense Services would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request PaySense Services for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that PaySense Services correct any information you believe is inaccurate. You also have the right to request PaySense Services to complete information you believe is incomplete.
  • The right to erasure - You have the right to request that PaySense Services erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that PaySense Services restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to PaySense Services's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that PaySense Services transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@paysense.com.au

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

PaySense Services uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Storing your preferences

There are a number of different types of cookies, however, our website uses:

  • Functionality - PaySense Services uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You are unable to use PaySense Services Web client if you set your browser not to accept cookies

Privacy policies of other websites

The PaySense Services website may contain links to other websites. Our privacy policy applies only to our website and accompanying services, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

PaySense Services keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 09/12/2025.

How to contact us

If you have any questions about PaySense Services's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@paysense.com.au

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that PaySense Services has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

Phone: 1300 363 992